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Property Management Freedom Course
Course Content
Module 1 - Driving Change Management -- FREE PREVIEW -- (36:12)
Module 2 - The Synergy In Property Management -- FREE PREVIEW -- (36:16)
Module 3 - Creating Your Mission, Vision and Values (20:32)
Module 4 - Implementing The Mission, Vision and Values (19:33)
Module 5 - Creating A Business Plan (40:15)
Module 6 - Building A Strategic Plan (28:29)
Module 7 - Creating A Financial Plan (43:35)
Module 8 - Understanding The Customer (18:20)
Module 9 - Understanding The Team (29:00)
Module 10 - Creating Your Point Of Difference (17:18)
Module 11 - Aligning Your Point Of Difference With Your Mission, Vision and Values (6:13)
Module 12 - Building Your Organizational Chart (11:19)
Module 13 - Defining The Leadership Roles (18:32)
Module 14 - Defining The Property Management Roles (33:13)
Module 15 - Building The Growth Team (33:18)
Module 16 - The Administration Team (17:59)
Module 17 - Designing The Policy & Procedures Guide (33:53)
Module 18 - Creating Position Descriptions (48:43)
Module 19 - Defining Key Performance Indicators (49:15)
Module 20 - Building A Performance Management Platform (27:40)
Module 21 - Understanding Team Churn (20:02)
Module 22 - Defining A Recruitment Policy (33:03)
Module 23 - Inducting New Team Members (34:21)
Module 24 - Aligning Customer Culture (14:22)
Module 25 - Creating A High Performance Culture (26:45)
Module 26 - Building Careers (33:02)
Module 27 - Understanding The Meeting Cycle (18:52)
Module 28 - Seeking Customer Feedback (15:30)
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Module 8 - Understanding The Customer
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